Orders & shipping
How long will it take to receive my order?
Orders are typically processed within 2–3 business days. Most U.S. orders arrive within 5–7 business days after processing. Delivery times vary by location. Read the shipping policy.
How do I track my order?
Use your tracking number on 17TRACK to check the latest delivery updates. If you need help finding your tracking information, email kingscrownscent@gmail.com with your order number.
Do you ship internationally?
Yes, we ship internationally. Shipping fees vary depending on your location. For questions about your destination, email kingscrownscent@gmail.com.
My order hasn’t arrived. What should I do?
Check the latest updates using your tracking number first. If you still need help, email kingscrownscent@gmail.com with your order number and tracking details so we can look into it.
Returns & exchanges
What is your return policy?
Due to the nature of fragrances, all sales are final. If your order arrives damaged, defective, or incorrect, contact us at kingscrownscent@gmail.com within 7 days of delivery. Please include your order number, a description of the issue, and photos if available. Read the refund policy.
Can I exchange an item?
Exchanges require approval. If an exchange is approved, the replacement must be an item of the same price or lower. For help with a damaged, defective, or incorrect order, email kingscrownscent@gmail.com within 7 days of delivery. See the exchange details.
A PERSONAL TOUCH
Still have a question?
We’re here to help. Reach Kings Crown Scent by email.
kingscrownscent@gmail.com